Our shop, conveniently located in Filey Town Centre, provides cycle hire, repairs & accessories to visitors and residents
***BUSINESS DURING COVID-19*** LAST UPDATED 11th MAY
During these unprecedented times, bike shops have been urged to continue operating in order to ensure that key workers can continue using their bikes to get to/from work and so that people can get essential exercise. Safety remains paramount and therefore we are working a little differently to usual.
SERVICING/REPAIRS - With Covid-19 safety measures in place, the shop is now open and we no longer specify that appointments are required to attend, though contacting us in advance is recommended. We are continuing to prioritise key-workers and those with limited mobility, who are reliant on their bikes for their essential shopping. Our mobile service is available and free within a 5 mile radius of Filey.
SALES - Full range of accessories, clothing & spares available. New bikes for sale are due to arrive at the end of May and can be ordered via our catalogue system.
HIRE - Residents only (within 5 miles of Filey) - special discounted rate of 3 days for the price of 1. Advanced booking essential. Mobile collection/drop-off only.
TUITION & EVENTS - Suspended until further notice.
A FEW IMPORTANT THINGS TO NOTE - Demand for repairs and servicing is high. We do our best to return your bike that same day when it has been booked in but this is not always possible. A combination of high demands on our suppliers; a shortage nationally of some parts and delays in the courier system may lead to your bike being with us longer than you would normally expect. Home delivery for servicing/repairs is possible by prior arrangement with priority given to those who are shielding. Our delivery service for accessories, clothing and parts is no longer available, except for those who are shielding.
HYGIENE/SAFETY MEASURES - We are asking everyone who enters the shop to follow our one-way system and the 2 metre distancing rule; to pay by card where possible and to stand behind the sneeze screens when talking to the team. Hand santiser is available on entering and exiting the shop and we are continuing to regularly disinfect all surfaces and items that are touched. When we delivering/collecting, we are wearing gloves, disinfecting bikes and maintaining the 2 metre rule. We are reviewing how we operate every day, based on the advice of the government and various governing bodies.
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